Question 1

Do you take money upfront? Do you require a deposit?

Accepted Answer

At Reliant, we never ask for homeowners to pay any money upfront regarding roofing services. No deposits are needed. All we ask is for full payment upon completion.

Question 2

Are you licensed and insured?

Accepted Answer

We are fully licensed and insured in the State of Florida.

Question 3

What forms of payment do you accept?

Accepted Answer

We accept the following forms of payment: Electronic Check, Personal Check, Cash, Cashier’s Check, and the following Debit/Credit Cards: Visa, MasterCard, American Express

Question 4

Do you handle permits, HOA, or inspections?

Accepted Answer

During the production of the project, we schedule any necessary inspections and acquire permits for the homeowner. We assist the homeowner in gathering and submitting all necessary documentation for their HOA.

Question 5

What types of roofs do you install?

Accepted Answer

For residential roofing we install a variety of options such as: GAF Asphalt Shingle Roofs, GAF Liberty low slope roofs, Standing Seam, 5V crimp metal roofing systems, and Tile.

For commercial roofing we install a variety of roofing systems such as: Single-Ply TPO, GAF Steep Slope shingles, Metal roofing systems, Built-Up (BUR)

Question 6

Is your labor subcontracted?

Accepted Answer

Not only is all of our labor full-time W-2 employees but all of our employees are recruited and trained in our Reliant University training program for 8 weeks before starting work.

Question 7

How long will my project take?

Accepted Answer

Duration of any project, roof replacement or roof repair, can depend on the size and pitch of the roof. Steeper roofs or larger scale roofs can be more difficult than others. The average completion time is two days for residential roof replacements.

Question 8

Why choose Reliant for my solar needs?

Accepted Answer

Reliant Roofing is a fully licensed and insured solar, roofing, and building contractor. When installing solar panels and solar racking systems on your roof, you want to be sure you hire a contractor who understands not only the various aspects of the solar system, but also understands how to properly care for the roof when installing. As a roofing contractor, we understand all of the technicalities of the integration of a solar and roof system. Last but not least, as you will see in our in-home consultation, its more financially beneficial to combine the roofing and solar services together.

Question 9

Aren't solar panels expensive?

Accepted Answer

No. Solar panels are extremely affordable and should be viewed as a long term investment.

Question 10

How much money can I save by going solar?

Accepted Answer

Your solar energy system can save you your entire out-of-pocket roofing expense. Over the life of the solar panel system, we’ve seen savings calculations up to $100,000. Many Reliant customers completely offset their current utility rate. Three factors affect whether you will save with Solar:

How many panels your home will qualify for
How much electricity your household uses
Your current utility rate

**Results vary per customer

Question 11

Will solar panels work in overcast climates?

Accepted Answer

Yes, but performance may be affected. Solar panels produce more energy when the sun is shining. However, our engineers will design your custom system with weather conditions in mind.

Question 12

Are Reliant Solar customers connected to the grid?

Accepted Answer

Yes. Reliant Solar uses “on-grid” systems, meaning that they are still connected to the electrical grid. On-grid solar energy systems are necessary to transfer excess power into the grid, which can result in a credit to customers in Florida. On-grid systems also keep you connected to the grid for additional power from the utility if necessary.

Question 13

What determines whether my home is qualified for solar?

Accepted Answer

We conduct an on-site assessment and inspection to determine if your home is compatible with solar. Here are some examples of what we evaluate to make sure that solar is a good fit:  Roof design, size, pitch, and direction Shading of the roof caused by tree coverage, other homes, etc. Roof obstructions such as chimneys, pipes, etc.

Question 14

Will solar panels cause my roof to deteriorate?

Accepted Answer

No. This misconception exists due to poor installations made by solar contractors, who do not have a roofing license and do not understand all of the variables that apply in a roof. Our solar panels are not attached directly to your roof, but rather to a racking system that has been wind, water, and fire tested to ensure no leaks or damage will occur. The racking system will integrate seamlessly without compromising the integrity of the roof or shingles. This is why having a roofing contractor install your solar system is so important. Our roofing team will work directly with our solar team to ensure all components are installed correctly, water tight, and passes inspection. Additionally, shingles on your roof will often last longer under installed panels because they are less exposed to UV light.

Question 15

How long will it take to get the solar energy system turned on after installation?

Accepted Answer

Obtaining approval to operate a solar system and start generating solar energy largely depends on your local city and utility company.

Question 16

What is a hurricane shutter?

Accepted Answer

Storm or Hurricane shutters are products designed to limit damage to window and door openings caused by high winds and flying objects. This protects the full-envelope of your home or building from internal pressurization, which is what causes roof lift-off and catastrophic damage.

Question 17

Why can't I just put tape or plywood on my windows?

Accepted Answer

Because applying tape to your window will not offer any type of protection to your home against the wind. It can also be very difficult to remove the tape after the storm. This time would be better spent cleaning up anything in your yard that can be picked up and blown around in high winds, to keep those things from smashing windows.  Plywood CAN be considered a “Code-Approved” hurricane protection product, but only when it’s installed with very specific hardware pieces and methods. It’s safe to say that 99% of homeowners using plywood are not following the “Code-Approved” methods of installation. Plywood is not an effective alternative, warns IBHS, and should only be used as a last-minute, “better than nothing” line of defense. The chances are pretty good that the plywood sheets will get wet, will warp, and won’t be adequate for protecting against dangerous projectiles. Plywood also can get wet, moldy, and require storage.

Question 18

How can I be sure I am choosing a trustworthy company to install my hurricane shutters?

Accepted Answer

Before choosing a contractor to install your shutters, be sure the company is licensed and insured. You should ask for references, check the Better Business Bureau, and check their online reviews. Reliant is licensed and insured and is an A+ Accredited Contractor with the Better Business Bureau. Customers should also ask about who performs their electrical work. We are a licensed electrical contractor and all work is performed by our electrician.

Question 19

Why should I protect all of the openings of my property?

Accepted Answer

Unfortunately, wind and debris can come from any direction depending on your property’s relationship to the storm eye-wall and the direction of the hurricane’s travel. If one opening is compromised, the property can be vulnerable to rapid internal pressurization. Also, the possibility of tornadoes and waterspouts can occur far away from the center of a storm and come from any direction.

Question 20

Does installing hurricane shutters lower my homeowners' insurance?

Accepted Answer

Florida law requires insurance companies to offer homeowners insurance discounts or credits for existing building features or home improvements that reduce damage and loss from hurricanes. Most insurance companies offer a discount when you have protected all of the glazed openings on your house. You should contact your insurance agent to determine their requirements and policies, in some cases they may require a inspection of your property. We supply our customers with any information required by your insurance company so that may receive the applicable discount. (Sometimes insurance companies won’t write a policy on your house if you are in the wind borne debris zone and don’t have protection!)

Question 21

Does installing hurricane shutters increase the value of my home?

Accepted Answer

Yes, shutters can significantly increase your property value by improved curb appeal and enhanced home security. In most cases, the value is increased dollar for dollar, or even higher!

Question 22

What colors are available for Hurricane Shutters?

Accepted Answer

That varies by the type of shutter. Accordions and Roll-Downs are available in 4 different powder coat paint colors; White, Ivory, Beige, and Bronze. Bahama and Hinged Colonials can be painted just about any color you desire.

Question 23

I want to add security to my home; will your Shutters do that?

Accepted Answer

Yes- Our permanently mounted shutters are a great way to add security to your home. They are popular with vacation homes that you don’t live in year round. Simply close them, lock and feel secure that your home is protected from storm and intruders until you return.

Question 24

What do Hurricane Shutters Cost?

Accepted Answer

Hurricane Shutters vary in price depending on type and size, additionally every application is a little different so for a accurate quote, contact us to receive an on site estimate.

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